A Core Service Agency (CSA) serves at the pleasure of the state of Maryland and is stipulated by the Health General Article, 10-10-1203, Annotated Code of Maryland. A CSA is primarily a state|funded entity governed by a local health department, local county government, or non|profit organization, that operates under contract with the State of Maryland’s Behavioral Health Administration (BHA), a division of the Maryland Department of Health (MDH). A CSA serves as a system manager for local public behavioral health services and is responsible for planning, managing, and monitoring public behavioral health services to create an ideal continuum of care for its residents. Mid Shore Behavioral Health, Inc. is the Core Service Agency of the Mid-shore.